🎯 Infosys Walk-In Drive for Customer Support – Voice Process
🌟 Exciting Career Opportunity at Infosys BPM! 🌟
💼 Position: Customer Support – Voice Process
📍 Location: Pune, Maharashtra, India
📅 Walk-In Dates: 24th & 25th February 2025
⏰ Interview Time: 10 AM – 1 PM IST
🚀 Kickstart Your Career in a Leading IT Services Company!
🏢 Company Details
- 🏢 Company Name: Infosys BPM
- 📌 Job Position: Customer Support – Voice Process
- 📍 Job Location: Pune, Maharashtra, India
- 💰 Salary Package: As per company standards
- 🕒 Employment Type: Full-Time, Permanent
- 🎓 Education Level: Any Graduate
- 🏭 Industry: IT Services & Consulting
🎓 Eligibility Criteria
✅ Education: Any Graduate
✅ Experience: 0 – 2 Years (Freshers can apply!)
✅ Key Skills:
- Excellent communication skills 🗣️
- Comfortable working in US shifts (24*7 flexible shifts) 🕒
- 100% Work from Office (No hybrid option) 🏢
🔹 Roles & Responsibilities
✔️ Handle customer queries via calls and provide first-level resolutions 📞
✔️ Diagnose & troubleshoot technical issues, escalating complex problems when needed 🛠️
✔️ Deliver exceptional customer service by promptly acknowledging and resolving issues 🙌
✔️ Build customer rapport through active listening and attention to detail 🎯
✔️ Address customer objections and ensure smooth resolution 💡
✔️ Document customer interactions and track service issues in the management system 📑
✔️ Stay updated with product knowledge and industry trends 📊
✔️ Participate in training programs to enhance customer service skills 🎓
📑 Documents to Carry (Mandatory)
📄 Updated Resume (Printed copy)
🆔 Any 2 Government Photo ID Proofs (PAN Card, Driving License, Voter ID, Passport)
📜 Original Education Documents (10th, 12th, Graduation – Semester Mark Sheets, Degree Certificates)
📌 Important Notes:
🚫 Do not carry laptops/cameras due to security restrictions.
🆔 Original Government ID is required for security clearance.
📍 Walk-In Interview Venue
📍 Infosys Ltd, Pune
📌 Address:
Plot No. 1, Pune, Phase 1, Building-1, Hinjewadi Rajiv Gandhi Infotech Park,
Building B1, Ground Floor, Hinjewadi, Taluka Mulshi, Pune, Maharashtra 411057
📌 How to Apply?
🔗 Apply Link:- Click Here To Apply (Apply before the link expires)
📢 Note: Only shortlisted candidates will receive a call letter for further interview rounds.