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💼 Concentrix Recruitment Program 2025 – Analyst, Forecasting
📍 Location: Bangalore, Karnataka, India
🧠 Department: Workforce Management (WFM)
🆔 Job ID: R1502318
💰 Salary: As per company standards
🕒 Job Type: Full-Time
🚀 Pay After Placement Training Program
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🏢 Company Name: Concentrix
Concentrix is a global, tech-driven business services company focused on customer engagement and performance enhancement. It partners with forward-thinking leaders worldwide to future-proof businesses and exceed customer expectations.
🎓 Required Education: Graduation
🧪 Experience: 0.6 to 2 Years (BPO/Contact Center forecasting experience preferred)
🧠 Required & Desired Skills:
- 📊 Proficiency in Mathematical & Statistical Modelling (R-Studio, Python)
- 🤖 Machine Learning experience: classification, linear/logistic regression
- 📈 Strong knowledge in Excel & Power BI
- 📂 Expertise in handling and analyzing large datasets
- 📉 Hands-on experience in forecasting large & complex attributes
- 🧩 Understanding of Time Series Forecasting, WFM, Contact Volume & AHT
- 📞 Strong grasp of Contact Centre Metrics
- 🗣️ Excellent communication & collaboration skills
- 🧠 Strong business acumen & decision-making
🧾 Roles & Responsibilities:
- 🔗 Act as the Point of Contact for forecasting & budget planning
- 📅 Update forecasts with weekly/monthly trends & actual data
- 📊 Design and develop forecasting models/scenarios
- 🔍 Analyze & refine forecasting inputs based on feedback
- 🧠 Apply Time Series & trend analysis for short-term forecasts
- 📚 Maintain & enhance process documentation
📝 How to Apply:
👉Apply Link:- Click Here To Apply (Apply before the link expires)
⚠️ Note: Only shortlisted candidates will receive further communication.